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25/01/2008 by Ellie at TFP.
Empathy is one of the most powerful tools of compassionate communication.
Yet it is very difficult: Don’t just do something, stand there (Buddhist saying).
I noticed that I am very good at sympathy and advising but not so good at true empathy. My natural inclination is to try and ‘fix it’.
A lot of us do this as we want to ease another person’s distress. This has made me realize why I have often felt frustrated when I am telling a problem to a friend and they are already advising before I have finished ‘my story’. It feels so much better when a friend just listens with their ‘whole being’ rather than with their mind.
My awareness of true empathy is growing the more I practice compassionate communication. The change is also enabled by a different awareness of how I listen: am I listening quietly with my being or am I listening with my head – waiting to get my ‘two pennyworths in’! True empathy can help when someone is angry: instead of getting defensive we can truely listen and this will invariably create a shift which then enables resolution.
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